Facilities

The world is come upon me, I used to keep it a long way off, But now I have been run over and I am in the hands of the hospital staff ― Stevie Smith, Selected Poems

Facilities

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At Stanford’s new cancer center, patients interview every new hire


Sometimes it’s the patient, not the doctor or hospital administrator, who knows best. Stanford Cancer Center South Bay has espoused this ethos in every aspect of its development, including having patients conduct interviews for hiring.

As Katie Abbott, the senior program manager for business operations, puts it: “Being in healthcare as a clinician or an administrator doesn’t mean you’re saved from being a patient. But we still become blind a bit and miss things—it really takes those eyes of other folks to help us design better.”

The center, which opened in June, employs patients and family members from Stanford’s Palo Alto center, as well as a local community cancer…

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Last Updated : Monday, January 28, 2019